Welcome to Kenvoragift. The terms "we," "us," and "our" refer to Kenvoragift. Kenvoragift operates this website and online store, including the related information, content, features, products, tools, and services available through kenvoragift.com (collectively, the "Services").
Our online store is powered by Shopify, which enables us to provide our ecommerce Services to you.
These Terms of Service, together with the policies referenced in them, describe your rights and responsibilities when you access, browse, interact with, or purchase from our Services.
1. Access and Account
By using the Services, you represent that you are at least the age of majority in your state, province, or jurisdiction of residence, or that you have permission to use the Services as required by applicable law.
To browse our store, place orders, create an account, or use certain features, you may be asked to provide information such as your email address, billing information, payment details, shipping address, or personalization details.
You agree that all information you provide is accurate, current, and complete.
If you create an account, you are responsible for maintaining the security of your login credentials and for activity that occurs through your account.
2. Our Products
We make reasonable efforts to display our products as accurately as possible. However, product colors, thread colors, embroidery appearance, fabric tones, and other visual details may appear differently depending on your device, display settings, lighting, and other factors.
Many Kenvoragift products are personalized or made to order. Minor variations in embroidery placement, thread appearance, stitching, or other production details may occur and are part of the nature of customized products.
Product descriptions, designs, prices, personalization options, and availability may change at any time without prior notice.
We reserve the right to discontinue products or limit quantities, availability, or sales by customer, location, or jurisdiction where appropriate.
3. Orders
When you place an order with Kenvoragift, you are submitting an offer to purchase the selected products.
An order is not considered accepted until payment has been successfully processed and we confirm or begin processing the order.
We reserve the right to decline, cancel, or modify an order where reasonably necessary, including in cases of payment issues, suspected fraud, pricing errors, inventory limitations, personalization problems, or other order-related issues.
Because many of our products are customized, please review your order carefully before submitting it, including:
- Product and size
- Color and style
- Names and spelling
- Dates and personalization details
- Shipping address
Changes or cancellations are subject to our Return & Refund Policy .
Unless otherwise agreed by us, products purchased through our store are intended for personal or household use and not for unauthorized commercial resale.
4. Prices, Payments and Billing
Product prices, discounts, promotions, and special offers may change without prior notice.
The price charged will generally be the price displayed at the time your order is submitted and will appear in your order confirmation.
Unless otherwise stated, product prices do not include applicable taxes, shipping charges, or other fees that may apply at checkout.
You agree to provide accurate, complete, and current billing, payment, and account information.
By submitting payment information, you represent that you are authorized to use the selected payment method and authorize us and our payment providers to process the charges associated with your order.
5. Shipping and Delivery
Shipping and delivery times are estimates and may vary depending on production time, carrier operations, weather, peak seasons, customs, or circumstances outside our reasonable control.
More information about processing times, delivery estimates, tracking, shipping rates, and shipping issues can be found in our Shipping Policy .
6. Personalized Products
Many Kenvoragift products are customized based on information you submit, such as names, dates, text, ribbon colors, design choices, or other details.
You are responsible for reviewing and confirming the accuracy of the personalization information you provide.
Where a digital proof is provided, you are responsible for reviewing the proof carefully before approval.
Once production has begun, personalized products generally cannot be changed, cancelled, returned, or resold, except as provided in our Return & Refund Policy.
7. Intellectual Property
The Services and their contents, including our brand name, graphics, text, website design, photographs, artwork, product images, videos, logos, product descriptions, and other materials, may be owned by Kenvoragift, our licensors, suppliers, or other rights holders.
These materials are protected by applicable copyright, trademark, and other intellectual property laws.
You may use the Services only for lawful personal and non-commercial purposes. You may not reproduce, distribute, modify, republish, copy, sell, exploit, or create derivative works from our protected materials without prior authorization from the applicable rights holder.
8. Customer-Submitted Content
If you submit photographs, artwork, names, text, designs, logos, personalization instructions, reviews, or other content for use with your order or the Services, you represent that you have the necessary rights or permission to provide and use that content.
You may not submit content that infringes another person's copyright, trademark, privacy, publicity, or other legal rights.
You grant us the limited rights reasonably necessary to process your order, create your personalized product, provide customer support, and operate the Services.
9. Optional Tools and Third-Party Services
We may provide access to tools, applications, integrations, or services operated by third parties.
These third-party tools may be provided "as is" and "as available," and your use of them may also be governed by the third party's own terms and policies.
We are not responsible for third-party tools or services that we do not control, except as required by applicable law.
10. Third-Party Links
Our Services may contain links to websites, applications, or platforms operated by third parties.
We are not responsible for the content, accuracy, security, availability, products, services, or privacy practices of third-party websites.
Please review the third party's policies before providing personal information or entering into a transaction with them.
11. Relationship with Shopify
Kenvoragift uses Shopify to power our online store and provide ecommerce functionality.
Purchases made through our store are transactions between you and Kenvoragift, not between you and Shopify.
Shopify may process information related to your access to and use of the Services in accordance with its own terms and privacy practices.
12. Privacy
Personal information collected through our Services is handled in accordance with our Privacy Policy .
Certain information may also be processed by Shopify and other service providers that help us operate our store, process payments, fulfill orders, provide analytics, deliver advertising, or perform related services.
You can review Shopify's privacy information at: Shopify Consumer Privacy Policy .
13. Reviews, Feedback and Suggestions
If you voluntarily submit product reviews, feedback, ideas, suggestions, comments, or similar content, you grant us permission to use that content to operate, improve, market, and promote our Services, subject to applicable law.
You represent that content you submit is accurate to the best of your knowledge and does not violate another person's legal rights.
We may remove content that we reasonably believe is unlawful, abusive, fraudulent, misleading, infringing, or otherwise inappropriate.
14. Errors, Inaccuracies and Omissions
Occasionally, information on our website may contain typographical errors, inaccuracies, or omissions relating to product descriptions, availability, prices, promotions, shipping fees, delivery estimates, or other information.
We reserve the right to correct errors or update information at any time, including after an order has been submitted, where permitted by law.
If an error materially affects your order, we will attempt to contact you using the information associated with the order.
15. Prohibited Uses
You may use the Services only for lawful purposes. You may not use the Services to:
- Violate applicable laws or regulations.
- Infringe intellectual property or other legal rights.
- Submit false, misleading, fraudulent, abusive, or unlawful information.
- Transmit malware, viruses, malicious code, or harmful technology.
- Attempt to gain unauthorized access to our systems or accounts.
- Collect or misuse personal information belonging to others.
- Spam, phish, impersonate others, or engage in deceptive activity.
- Interfere with or circumvent security, access restrictions, anti-bot controls, or technical safeguards.
- Copy, scrape, extract, reproduce, or commercially exploit substantial portions of the Services without authorization.
We reserve the right to suspend or terminate access where we reasonably believe these Terms have been violated.
16. Automated Systems and Agents
Automated software, bots, agents, crawlers, scraping tools, or similar systems may not access or interact with our Services in a manner that violates these Terms, circumvents security measures, disrupts the Services, or imposes unreasonable technical burdens.
We may limit or block automated access where reasonably necessary to protect our website, customers, content, or systems.
17. Suspension and Termination
We may suspend or terminate your access to some or all of the Services where reasonably necessary, including in cases of suspected fraud, abuse, unlawful activity, security threats, or material violations of these Terms.
Obligations that by their nature should continue after termination, including intellectual property, payment obligations, liability provisions, and dispute-related provisions, will remain in effect.
18. Disclaimer of Warranties
To the extent permitted by applicable law, the Services are provided on an "as is" and "as available" basis.
We do not guarantee that the website will always be uninterrupted, error-free, secure, or available at all times.
Nothing in these Terms excludes warranties or consumer protections that cannot legally be excluded under applicable law.
19. Limitation of Liability
To the fullest extent permitted by applicable law, Kenvoragift and its service providers, partners, affiliates, employees, contractors, and licensors will not be liable for indirect, incidental, special, punitive, or consequential damages arising from your use of the Services or products purchased through the Services.
This may include, where legally permitted, loss of revenue, profits, data, savings, or other similar losses.
Some jurisdictions do not allow certain limitations of liability, so portions of this section may not apply to you.
20. Indemnification
To the extent permitted by applicable law, you agree to indemnify and hold harmless Kenvoragift and its relevant affiliates, partners, employees, contractors, licensors, and service providers from third-party claims arising from:
- Your material breach of these Terms.
- Your violation of applicable law.
- Your violation of another person's legal rights.
- Content you submit without the necessary rights or authorization.
21. Severability
If any provision of these Terms is determined to be unlawful, invalid, or unenforceable, that provision will be enforced to the maximum extent permitted by law or severed where necessary.
The remaining provisions will continue in full force and effect.
22. Waiver and Entire Agreement
Our failure to enforce a provision of these Terms does not constitute a waiver of that provision or any other right.
These Terms, together with the policies referenced on our website, constitute the agreement between you and Kenvoragift concerning your use of the Services, except where additional terms expressly apply.
23. Assignment
You may not assign or transfer your rights or obligations under these Terms without our prior written consent.
We may assign or transfer our rights and obligations in connection with a business restructuring, acquisition, sale, or other lawful business transaction, subject to applicable law.
24. Governing Law
These Terms and your use of the Services will be governed by applicable laws in the jurisdiction where Kenvoragift operates, subject to any mandatory consumer protection laws that apply based on your place of residence.
Nothing in this section limits any rights you may have under laws that cannot legally be waived or restricted.
25. Changes to These Terms
We may update these Terms of Service from time to time to reflect changes to our business, Services, technology, policies, or legal requirements.
The most current version will be posted on this page together with an updated "Last updated" date.
Where required by applicable law, we will provide additional notice of material changes.
26. Contact Information
If you have questions about these Terms of Service, please contact:
Kenvoragift
Website: kenvoragift.com
Email: support@kenvoragift.com
Address:
Kenvoragift
1209 Mountain Road Pl NE
STE N
Albuquerque, NM 87110
United States